Data Protection

Data Protection Officer

Contact our DPO for questions about how we handle your personal data or to exercise your rights under GDPR.

Contact Our DPO

Our Data Protection Officer oversees CardioMood's compliance with data protection laws and is your primary contact for privacy-related matters.

Contact Details

Email: dpo@cardiomood.com

Postal Address:
CardioMood SA
Attn: Data Protection Officer
Chemin du Pré-Fleuri 5
1228 Plan-les-Ouates
Geneva, Switzerland

Response Times

  • Initial acknowledgment: 48 hours
  • Data subject requests: 30 days (GDPR requirement)
  • Complex requests: Up to 90 days with notification

Submit a Request

For urgent matters, please contact us directly at dpo@cardiomood.com

Types of Requests

Under GDPR, you have specific rights regarding your personal data. Here are the types of requests our DPO can help you with:

Access Request

Request a copy of all personal data we hold about you.

Response time: 30 days

Rectification Request

Request correction of inaccurate or incomplete data.

Response time: 30 days

Erasure Request

Request deletion of your personal data ("right to be forgotten").

Response time: 30 days

Portability Request

Receive your data in a machine-readable format.

Response time: 30 days

Objection

Object to specific processing activities.

Response time: 30 days

Restriction Request

Request limitation on how we process your data.

Response time: 30 days

Supervisory Authority

If you are not satisfied with our response to your request, you have the right to lodge a complaint with a supervisory authority. For Swiss residents:

Federal Data Protection and Information Commissioner (FDPIC)

Feldeggweg 1
3003 Bern, Switzerland

Website: www.edoeb.admin.ch

For residents of EU member states, you may also contact your local data protection authority. A list of EU data protection authorities can be found on the European Data Protection Board website.

Learn More About Privacy

Review our privacy documentation for detailed information about how we handle your data.