1. Home
  2. Knowledge Base
  3. Troubleshooting Android
  4. How to fix a connection issue on Android?

How to fix a connection issue on Android?

  • Connection status

    To check your connection status in the CardioMood app, go to the app main menu in the top left corner and select My Bracelet. You will see a green check mark or a red cross illustrating the status of each connection.

In the table below, look at the connection status corresponding to your situation.


Both connections are good


Bluetooth is disconnected

This is the connection between your CardioMood and the CardioMood app on your mobile device.


Wi-Fi is disconnected

This is the connection between the CardioMood app on your mobile device and the cloud.


Bluetooth and Wi-Fi connections are off


If you have one or two broken connections, please check the articles below on how to restore them.

Repair Bluetooth connection to the app

Repair Wi-Fi connection to the Cloud


  • Not what you are looking for? Here are some articles that could help you.

Was this article helpful?