Troubleshooting

Missing Data

Last updated: December 2024

Troubleshoot missing health data in CardioMood.

Common Causes

  1. Device not worn
  1. Sync issues
  1. Low battery
  1. App not running

Solutions

  1. Verify device was worn
  2. Force a manual sync
  3. Check battery level
  4. Review app permissions
  5. Ensure stable Bluetooth connection

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