Option 1: email your logs
Follow the instructions below to send your app and bracelet’s logs to your support contact if you have one.
Share logs on Android
Select the main menu in the top left corner
Step 1
Select the Support menu
Step 2
Click Share logs
Step 3
Wait while the logs archive is being created and then, select your mail app
Step 4
Write your message and send the email to your contact at CardioMood
Step 5
Option 2: contact CardioMood support team
Alternatively, your can send your message and logs directly to the CardioMood support team.
Please note that with this option, your email address will be transmitted along with your message. If you don’t wish to share such information with us, use the method described in the Option 1.
Share logs on Android
Select the main menu in the top left corner
Step 1
Select the Support menu
Step 2
Click Email support
Step 3
Wait while the logs archive is being create, then select your email app.
Step 4
Write a description or your problem, and send the email.
Step 5