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Frequently Asked Questions

FAQ - CardioMood

5 Articles

FAQ - Connectivity

2 Articles

Do I have the latest app version?

Learn how the CardioMood app is updated.

Do I need to run the CardioMood app all the time?

The short answer is: Yes, keep the app running. Learn more about why and how.

How do I change my account’s password?

The step-by-step process to change your password.

Why aren’t the LEDs blinking continuously on my CardioMood?

Are you worried that your CardioMood is not running properly because you don't see the LED's blinking continuously? Here is your answer.

Why am I not getting my sleep results in the morning?

Are you wondering why you don't see your sleep data in the app right away when you wake up? Here is the answer.

How do I ask for my data to be deleted?

Find information in relation to the General Data Protection Regulation.